Security
LOGIBLOX's cloud server, which is based in Switzerland, plays a crucial role
in safeguarding your information by addressing all aspects of enterprise information security
governance. This means that protecting your information assets and systems against attacks and
incidents is given the utmost priority throughout the product development process. To meet our
regulatory and contractual obligations, we follow industry-standard frameworks and integrate
security principles that are relevant to LOGIBLOX's requirements.
Privacy
LOGIBLOX has established a global privacy program to meet the needs of its
users, customers, and partners. The company ensures compliance with applicable data protection
laws, including GDPR and CCPA, for any personal data collected and utilized in the relationship
with users, such as through LOGIBLOX Community, events, or certification training. LOGIBLOX's
compliance aligns with the obligations and representations stated in its published Privacy
Policy. Regarding customer data, LOGIBLOX complies with the DPA available on its website.
Read Privacy
Policy
Data Transfers
LOGIBLOX ensures compliance with data protection laws regarding all cross-border transfers of
personal data. For accessing customer content through hosting, support, or professional
services, data transfer is managed as per the standard contractual clauses mentioned in
LOGIBLOX's standard data processing agreement (DPA). Intra-company data transfers between
LOGIBLOX entities are governed by a comprehensive intra-company DPA and standard contractual
clauses.
Data Subject Rights
LOGIBLOX has put in place a mechanism to respond to data subject requests as
per GDPR and CCPA requirements. The option to submit a do-not-sell request under CCPA is
conveniently accessible through the cookie preference settings on LOGIBLOX's websites or through
the designated toll-free telephone number or online data request form. Other types of data
subject requests can also be made through the consolidated request form. For additional details
and a link to the request form, please refer to LOGIBLOX's Privacy Policy.
Read Privacy
Policy
Usage Data
LOGIBLOX has outlined in its Privacy Policy and terms of use that it may
obtain data relating to an individual through various channels, such as directly from the
individual or their employer, through LOGIBLOX's partners and data processors, and to a limited
extent via the use of its products and services. Safeguarding the privacy of personal data,
including usage data, is LOGIBLOX's top priority, and it adheres to industry best practices to
ensure appropriate oversight is in place whenever usage data is gathered.
Ethics
LOGIBLOX is committed to
promoting highest swiss standards of honest and ethical business conduct and compliance with
applicable laws, rules and regulations. We lead the company guided by our Code of
Business Conduct and Ethics and a set of core values that shape our behaviors and
maintain our culture. Our shared values of Customer First, Accountability, Equality,
Integrity, and Empowerment inform the development of our products, the service of
our customers, and the achievement of our business objectives.
Trust
Switzerland is known for its high standards of trustworthiness, which are deeply ingrained in
our DNA. We value honesty, transparency, and
reliability in dealing with our clients, and this is also reflected in the country's legal
and regulatory framework. Our swiss-made products are a foundation for quality, durability
and
trustworthiness. Overall, trust is our cornerstone and plays a key role in
maintaining our reputation as a reliable and trustworthy partner for your business.
Reliability
LOGIBLOX strives to deliver
rock solid solutions based on swiss high quality standards. Therefore customers can operate with
confidence, and we take defects and
downtimes seriously. LOGIBLOX follows ISO 22301 guidelines for managing and
maintaining plans for continuity of operations. This includes identifying critical
processes, reviewing their components, and verifying response times in line with the
company's recovery time objectives.
Private Data Handling
LOGIBLOX Analytics Cloud Platform enhances security, isolates permissions, and
manages risk by separating application control planes and data planes. The control
plane orchestrates workloads, provides the user interface, and manages application
usage data. The data plane gives customers self-service access to their data to run
analytic workloads. To further enhance security, customers can keep the data
plane in their own cloud environment using Private Data Handling.
